Shipping & Return
| Topic | Details |
|---|---|
| Domestic Shipping (Israel) |
Processing: 1–7 business days (hand-assembled to order). Delivery: 3–5 business days after dispatch. |
| Returns & Exchanges |
Window: Within 14 days of delivery. Condition: Items must be unused and unworn. Process: Email info@radiantique.shop for authorization and instructions prior to sending back your parcel. Exceptions: Custom or personalized items are final sale. |
| Order Changes & Cancellations | Contact info@radiantique.shop as soon as possible. Requests can only be accommodated before your order enters production or ships. Shipped orders follow standard return policies. |
| Damaged or Incorrect Items | Email info@radiantique.shop within 7 days of delivery. Include your order number and clear photos of the issue for a prompt replacement or refund. |